Reference

Our Terms, Your Account Rights

occatoto operates under a clear set of legal terms that govern how your account, deposits, and data are handled. Access to our lobby — including payments via DANA, OVO, and GoPay — is available where local law and eligible regions permit.

Account TermsPrivacy PolicyCookie UseData RetentionJurisdiction Notice
occatoto Our Terms, Your Account Rights
LEGAL CONTACT PATHS

Reach Us on Policy Matters

If you have a question about your rights under our terms, a data request, or a dispute about an account action, our support team handles these through the channels below. We aim to respond to formal legal and data requests within the timeframe required by applicable rules.

Live Chat Available directly in the lobby for account and policy questions during operating hours.
Email Support Send formal data requests or legal queries to our support address listed in your account settings.
Account Help Centre Our help centre covers account closure, data deletion steps, and how to raise a formal complaint.
DATA AND ACCOUNT SECURITY

How We Protect Your Information

We handle your account data with a clear set of practices — no vague promises, just the actual steps we take to keep your information secure and your rights accessible.

Data Handling

Your personal data is used only to operate your account, verify identity, and process payments via DANA, OVO, or GoPay. We do not sell it.

Cookie Use

We use session cookies to keep you logged in and analytics cookies to improve the lobby. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We recommend keeping your number current in account settings.

Data Requests

You can request a copy of your data or ask for deletion by contacting support. We process these within the period set by applicable regulations.

Legal and Policy FAQs

Common questions about your rights, our data practices, and how our terms apply to your account.

These terms apply to anyone who opens an account on occatoto. Access depends on local law, and eligibility varies by region across Indonesia.

Contact our support team via the email address in your account settings. We will process your request within the timeframe required by applicable regulations.

Yes. Submit a deletion request through support after closing your account. We retain certain records for the period required by law before completing deletion.

Each wallet transaction is logged against your verified account ID at the point of confirmation and retained per our data retention policy.

We notify you by email before any changes take effect. Continuing to use the lobby after that notice means you accept the updated terms.

Start with live chat in the lobby, then escalate by email if unresolved. Our help centre outlines the full complaint process and expected response times.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.